Due to the subtlety of microaggressions, both victims and perpetrators may minimize or even dismiss the potential harm they cause.
However, a lack of intent by perpetrators does not negate the devastating impact of microaggressions for LGBTQIA+ adolescents and young adults.
Jasper’s anxiety meter was showing the impact of experiencing the microaggressions in the waiting room on his mental health.
The Intake Nurse probably doesn’t mean to hurt Jasper by calling him Jennifer. But it does.
The increase in his anxiety is a measure of intent versus impact.