Display a pride flag, sticker, or other sign/symbol to show support for LGBTQ+ patients.
Post a non-discrimination policy in a visible location.
Include LGBTQ+ people in brochures, promotionals, and other handouts.
Have diverse and inclusive posters, magazines, etc. throughout the space.
Have a gender inclusive bathroom that is easily accessible to all patients.
Hire diverse staff
Train all staff to be LGBTQ+ affirming
Things You Can Say and Do
Have LGBTQ+ inclusive policies and practices
Wear a nametag with your pronouns on it.
Make sure your youth patients know their rights
Have parents/guardians leave the room as many LGBTQ+ youth are not yet out to their families and may not feel comfortable being outed to them.
Ask youth for their pronouns.
Respect their choice to use different names/pronouns when their parents/caregivers are or are not present.
Use gender neutral pronouns (they/them) unless someone tells you which pronouns they use.
Instead of asking if someone has a boyfriend or girlfriend, ask if they are sexually active and then ask them to describe their partner(s).
Utilize gender neutral terms such as “chest” and “underwear” instead of “breast” and “panties.”
Apologize for mistakes. When apologizing, be sure to avoid getting defensive, discussing how challenging this is for you, and becoming overly apologetic.
Address others when they make mistakes. Use these moments as learning opportunities for other staff to make a safer and more inclusive environment.
